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Peter Tarbitten as the Director of Service Management is in a leadership position that oversees the organization's service management function, which is responsible for ensuring that the company's services are delivered efficiently and effectively to its customers. This includes managing the processes and procedures used to design, transition, operate, and improve services. The Director of Service Management also works closely with other departments to ensure that the services provided are aligned with the organization's business goals and objectives. This role requires a strong understanding of service management frameworks, such as ITIL, as well as excellent communication and leadership skills to manage and motivate the service management team. Ultimately, the Peter will play a critical role in ensuring that the organization's services meet the needs of its customers and drive business success.